Shipping Policy

Last Updated: 17 October 2026

At Munchful, we aim to deliver your favourite snacks safely and reliably across India. We take care with every order to ensure your makhana reaches you in good condition, ready to enjoy.

1. Pan-India Deliveries

We deliver across India. Orders are generally delivered within 4–6 working days from the date the order is received, depending on your delivery location and service availability.

Once your order has been shipped, tracking details will be shared with you, where available, so you can follow your delivery.

Delivery timelines may vary due to product availability, high order volumes, logistics constraints, weather conditions or other unforeseen circumstances. If there is a significant delay, we will make reasonable efforts to keep you informed.

2. Shipping Charges

Product prices and applicable taxes will be displayed on our website. Any applicable shipping charges will be shown at checkout before you complete your payment.

Please review your final order total before confirming your purchase.

3. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and delivery locations, subject to availability at checkout.

If you choose COD, please keep the payable amount ready when your order arrives. Our delivery partners may not always have change available.

4. Packaging and Handling

We take care to pack Munchful products securely to help protect them during transit and maintain their quality.

Any applicable packaging or handling costs will be reflected in the product price or checkout total, as relevant.

5. Order Tracking

Once your order is dispatched, tracking information will be shared through the contact details provided during checkout, where available.

If you have not received tracking information or need help with your delivery, please contact our customer support team.

6. Incorrect Address or Failed Delivery

Please ensure that your shipping address, phone number and other delivery details are accurate when placing your order.

Incorrect or incomplete details, recipient unavailability or repeated failed delivery attempts may delay delivery or result in the order being returned. Additional shipping charges may apply to reshipment where applicable, and we will communicate these before proceeding.

7. Damaged or Missing Orders

If your order arrives damaged, appears tampered with or contains missing products, please contact us promptly with your order details and clear photographs of the package and products, where possible.

We will review the issue and assist in accordance with our applicable return, replacement and refund policy.