Everything about our makhana, orders, delivery and refunds. Can't find your answer? Email us at contact@munchful.in.
Our makhana
What is makhana?
Makhana, also called fox nuts or phool makhana, is the popped seed of the Euryale ferox water lily. It is light, crunchy and naturally gluten free, which makes it an easy everyday snack.
Where does Munchful makhana come from?
Our makhana is sourced from the wetlands of Bihar, where most of India's makhana is grown.
Which products do you sell?
We offer:
- Premium Raw Makhana, 200 g: 100% makhana, nothing else added.
- Flavoured roasted makhana in 75 g packs: Himalayan Salt & Pepper, Peri Peri, Peanut and Chocolate.
- Combo packs that bundle two or more flavours.
See the full range on our Shop page.
What makes Munchful different?
We keep the ingredient list clean. Our makhana has no artificial flavours, no artificial colours and no preservatives, and it is palm-oil free. Our flavoured makhana is roasted in olive oil, and our Peanut makhana is roasted in groundnut oil.
Is the makhana fried?
No. Our flavoured makhana is roasted, not fried. Premium Raw Makhana is not roasted or seasoned at all.
Do you add sugar?
Premium Raw Makhana has no added sugar, oil or seasoning. For flavoured packs, please check the ingredient list on each pack.
Is Munchful makhana a good source of protein?
Makhana is a natural source of plant protein. Our Premium Raw Makhana pack is labelled "Rich in protein", and our flavoured packs are labelled "Source of protein". You'll find the full nutrition table on each pack.
Is it gluten free?
Makhana is naturally gluten free. Our flavoured packs contain seasonings, so if you need to avoid gluten strictly, please check the allergen declaration on the pack.
Do your products contain allergens?
Peanut Makhana contains peanuts. For every flavour, please read the ingredient list and allergen declaration on the pack before eating.
How do I eat Premium Raw Makhana?
You can eat it straight from the pack, dry-roast it with a little oil and your favourite seasoning for a crunchy snack, add it to kheer and other traditional recipes, or mix it into a homemade trail mix.
How should I store makhana, and how long does it last?
Store the pack in a cool, dry place away from direct sunlight, and keep it sealed after opening so the makhana stays crunchy. The best-before date is printed on every pack.
Orders and payment
How do I place an order?
Choose your packs or a combo on our Shop page, add them to your cart and check out. You'll get an order confirmation once your order is placed.
Which payment methods do you accept?
You can pay using any of the methods shown at checkout. Cash on Delivery may be available for eligible orders and delivery locations, and you'll see whether it is offered for your order at checkout.
Can I cancel my order?
Yes, as long as it has not been dispatched. Email us at contact@munchful.in with your order ID as soon as possible. Once an order has been dispatched, we can't guarantee a cancellation.
Can I change my delivery address after ordering?
Email us with your order ID before your order is dispatched and we'll do our best to update it. If an incorrect address leads to a failed delivery, reshipping may cost extra, and we'll always tell you before we reship.
Shipping and delivery
Where do you deliver?
We deliver across India. We don't ship outside India at the moment.
How long will my order take to arrive?
Orders are usually delivered within 4 to 6 working days of being placed, depending on your location. Delays can occasionally happen during high order volumes, bad weather or other circumstances outside our control.
How much does shipping cost?
Shipping charges, if any, are shown at checkout before you pay.
How can I track my order?
Once your order is dispatched, we share tracking details (where available) using the email or phone number you gave at checkout. If you haven't received them, email us with your order ID.
Do I need to keep change ready for Cash on Delivery?
Yes, please. Delivery partners may not always carry change, so keeping the exact amount ready helps your order reach you smoothly.
Returns, replacements and refunds
Can I return a pack if I don't like the taste?
Because our products are food, we can't accept returns for a change of mind or taste preference. This keeps every pack we send out safe and hygienic.
My order arrived damaged, wrong or expired. What should I do?
We're sorry. Please email us at contact@munchful.in within 48 hours of delivery with:
- your order ID,
- clear photos (or an uncut unboxing video) of the product, packaging and damage, and
- a short description of the problem.
Keep the product and packaging until we've reviewed it, and please don't eat anything that looks spoiled or unsafe. If the problem is confirmed, we'll send a replacement at no extra cost. If a replacement isn't possible, we'll offer a refund.
My order hasn't arrived. What now?
Email us with your order details. We'll check with our delivery partner and arrange a redelivery, or a refund where applicable.
When will I get my refund?
Approved refunds are initiated within 5 working days to your original payment method. Your bank or payment provider may take a few more days to show it in your account. For Cash on Delivery orders, we'll contact you to arrange the refund after verification.
Contact and privacy
How do I contact Munchful?
Email us at contact@munchful.in and include your order ID if your question is about an order. You can also reach us through our Contact Us page.
Who runs Munchful?
Munchful is a brand of Varaha Naturals, based in Gandhinagar, Gujarat.
Is my personal information safe?
We never sell your personal information. We share it only with the partners needed to process and deliver your order, such as payment and delivery providers. Read our Privacy Policy for details.
Where can I read your policies?
Still have a question?
Email us at contact@munchful.in with your order ID and we'll get back to you.









